Résumé
Therese Nielsen Kokot
6427 N. Damen #3W · Chicago, IL · 60645 · therese[dot]nielsen[at]gmail[dot]com
Professional Experience
Sears Holdings - Chicago, IL
User Experience Architect, Online Services (2009-present)
- Conduct ethnographic interviews to discover user needs and potential design features.
- Create rapid prototypes and collaborate to design comprehensive usability tests.
- Produce a variety of interaction design deliverables: from high-level sketches to annotated wireframes detailing complex, multi-tiered interactions.
- Collaborate with fellow UX team members, developers, QA specialists, and stakeholders to discuss complex scenarios supporting B-to-B and B-to-C sites.
- Support QA and Product teams pre-release in the area of user acceptance testing.
- Provide documentation to clarify essential business rules for a variety of user types.
- Engage in competitive analysis to help define best practices and drive new functionality for Online Services sites.
TMNielsen.com - Ann Arbor, MI
Professional Web Consultant (2002-2008)
- Worked independently and within teams of consultants to successfully conceptualize, design, and implement web projects for a diverse set of clients. Sites include:
- O'Connor Realty - www.oconnordetroit.com
- Eastern Michigan University - www.emich.edu/charter
- Mitsubishi Electric Automotive- www.meaa-mea.com/home/homeflash.asp
University of Michigan - Ann Arbor, MI
Senior Web Designer, Technology Services (2004-2008)
- Architected, designed, and coded websites for University organizations including:
- University Unions Arts and Programs - www.umich.edu/~uuap
- Services for Students with Disabilities - www.umich.edu/~sswd
- Sexual Assault Prevention and Awareness - www.umich.edu/~sapac
- Produced project plans, architecture diagrams, visual designs, and technical development deliverables to meet stakeholder and user needs for University websites.
Washtenaw Community College - Ann Arbor, MI
Part-Time Instructor, GDT 150 - Design for the Internet (2003-2004)
(see http://courses.wccnet.edu/~tnielsen/)
- Prepared in-class demos to familiarize students with technical aspects of web design.
- Communicated usability principles paramount to effective user interface design.
- Guided students towards the goal of planning, designing and building a website.
Learning Insights - Chicago, IL
Production Artist/Multimedia Developer (2000-2002)
- Completed over 50 e-Learning courses for wide range of corporate and academic clients.
- Created interfaces using Flash animation and actionscripting.